Transport Executive

Key Responsibilities:

Ensuring End-to-End Transport Coverage:
Provide efficient and cost-effective transport services to the client.
Ensure each vehicle departs at the exact appointed time.
Accurately log vehicle start times and kilometer readings.
Verify staff boarding and initial pick-up times are logged correctly.
Ensure only rostered employees are picked up and obtain approval for any unlisted staff.
Maintain a 24/7 transport helpdesk, handling call logging, queries, and concerns.
Monitor and report speeding incidents and other transport-related issues to the Transport Helpdesk.
Communicate effectively with the Transport Helpdesk via radio when needed.
Complete log books upon arrival at the client's site, excluding excess mileage.
Handle morning/evening drops, as well as cab and bus operations.
Prepare and optimize routing for cabs and buses.
Conduct physical audits of vendor vehicles.
Issue parking stickers to employees.
Serving as a Go-Between Among Teams:
Support the transport team at the client's facility and collaborate effectively with cross-functional teams.
Maintain regular communication with vendor supervisors.
Keep an accurate record of important transport-related contact numbers.
Prepare work orders and assign unique reference numbers for each transport request.
Utilize strong analytical skills to prepare daily, weekly, and monthly transport reports.
Manage the Overall Operations of Transport:
Maintain comprehensive transport records and generate reports.
Liaise with builders, vendors, and AMC partners, handling all related tasks.
Manage transport arrangements for VIP visits.
Address and resolve employee transport queries, complaints, and concerns efficiently.
Oversee vendor management and invoicing processes.
Manage and optimize parking space.
Perform any other tasks as assigned by the Facility Manager.
Qualifications and

Experience:

Graduate of any discipline.
3-5 years of experience in transport management within a BPO setting.
Demonstrated aptitude for teamwork and collaboration.
Solid background in developing and monitoring improvement programs.
Excellent email and report writing skills.
Proficiency in MS Office (Excel, Word, PowerPoint, etc.).
Strong communication and interpersonal skills.
A strong drive toward excellence and a focus on getting things done effectively.