Protective Services Specialist Nome; PCN

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full‑time Protective Service Specialist 1/2/3 in Nome, Alaska.

This position is open to Alaska residents.

As a Protective Service Specialist (PSS), you will be responsible for all aspects of Child Protection Services in the Family Services Unit, the Investigations & Assessment Unit, or as a Generalist covering both. The position has a wide range of duties, including investigating reports of abuse and/or neglect; preparing plans for intervention by soliciting the cooperation of the family and others;

gathering information about family dynamics/functionality; developing plans to ensure child safety while assisting parents in addressing their diminished protective factors; placing children out of the home with a relative or licensed foster home when necessary; providing ongoing and/or in‑home services to families; coordinating referrals to other service providers and agencies; writing and submitting reports to court; working closely with Tribal/Community Partners;

frequent face‑to‑face and telephonic contact with parents and caregivers of children in custody; with travel as required dependent on the client location; and making referrals to other service providers and agencies.

The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

The Office of Children's Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully. Everything we do is underpinned by our Core Values.

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment and celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on‑the‑job training with your supervisor, and with other colleagues.

Full‑time benefits include Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year.

This position is based out of the Nome office. It requires the incumbent to travel in small aircraft, all‑terrain vehicles, or small boats to remote villages, communities, or rural locations in Alaska. Some of the communities are not equipped with modern conveniences, hotels, or bed and breakfasts; the employee must be prepared to sleep in offices, schools, tribal community buildings, or other accommodation if an overnight visit is required.

Frequency of travel is expected to be 4+ times a month, with day trips and occasional overnight stays in rustic conditions and some exposure to extreme weather conditions in the winter. The employee may also have the opportunity to assist other field offices within the Northern Region for a few days on an as‑needed basis.

• Stress Tolerance (Level
  1)
• Self‑Management (Level
  1)
• Decision Making (Level
  2)
• Advocacy (Level
  2)
• Teamwork (Level
  3)

• Analytical Thinking / Problem Solving
• Customer Service
• Integrity / Honesty
• Interpersonal Skills
• Oral Communication
• Writing
• Technical Credibility

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call in Juneau or TTY:
Alaska Relay 711 or or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK . The State of Alaska is an equal opportunity employer.

Maria Cunningham
Talent Acquisitions Specialist

maria.cunningham