Skip to content
×

File Coordinator

Job in Norcross, Gwinnett County, Georgia, 30003, USA
Listing for: SERVPRO of Duluth
Full Time position Listed on 2026-11-05
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Clerical
Salary/Wage Range or Industry Benchmark: 15 - 17 USD Hourly USD 15.00 17.00 HOUR

Job Description & How to Apply Below

Overview

PLEASE READ ENTIRE AD. MUST BE FROM NORCROSS/PEACHTREE CORNERS AREA!!

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Job File Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"! We're seeking someone who is GREAT on the phone, who can prioritize and multi-task.

If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then YOU may be perfect for this opportunity! As a valued SERVPRO Franchise employee, you will receive the opportunity to learn and grow.

Primary

Roles and Responsibilities
  • Answer Phones; receive and enter lead calls and job referrals
  • Dispatch job and follow-up
  • General administration
  • Create preliminary estimate
  • Scheduling appointments for Project Manager
  • Sending contracts and change orders to client on construction side
  • Mitigation Side:
    Xactanalysis uploads and communication
  • Monitor and ensure client requirements are followed
  • Review and validate initial field documentation
  • Daily job file coordination to include monitoring status, audit and work-in-progress
  • Prepare job file reports
  • Complete and review job file documentation for final upload and the audit process
  • Small office so assist other departments, as needed
  • Position Requirements
    • Entry level position – previous receptionist/customer service experience preferred
    • Experience in service industry environment a plus
    • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
    • Polite, confident, and excellent customer service skills, including listening and questioning skills
    • Ability to remain calm and professional during tense or stressful situations
    • Excellent organizational skills and strong attention to detail
    • Very self-motivated
    • Ability to multi-task and prioritize
    • Capability to work in a fast-paced environment
    • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
    • Ability to learn new software, including Xactimate and proprietary software
    • High school diploma or equivalent
    • Ability to successfully complete a background check and drug test subject to applicable law

    Mitigation and Reconstruction roles available

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

    Pay Rate

    Competitive pay based on experience.

    Servpro of Norcross & Duluth is an EOE M/F/D/V employer

    Each SERVPRO® Franchise is Independently Owned and Operated

    Compensation: $15.00 - $17.00 per hour

    Picture yourself here fulfilling your potential.

    At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy!

    We look forward to hearing from you.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

    Our employment process requires an in-depth background check, are you willing to proceed with this application

    Compensation: $15.00 - $17.00 per hour

    Note:

    This description reflects the general details considered necessary to describe the principal functions of the job described. It is not intended to be a detailed description of all duties, responsibilities, or qualifications.

    To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
    (If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
    View / Apply for Jobs
    Matching My Jurisdiction

    Search for further Jobs Here:

    10 MILLION+ Job Search Platform:
    (Try combinations for better Results! Or enter less keywords for broader Results)
    Education Level
    Experience Level (years)
    Posted in last:
    Salary