Account Manager

Account Manager role at Rose Paving LLC in Atlanta, GA. Rose Paving has a 50-year history and a collaborative environment focused on quality and client satisfaction. We prioritize employee development through training programs and opportunities for advancement to help you grow your career.

• Collaborate with the team to close deals based on submitted estimates and work toward achieving annual sales goals.
• Conduct field measurements to accurately assess the scope of work for repairs.
• Travel to meet with current and prospective customers to showcase services and generate new orders (up to 30% travel).
• Respond promptly to customer inquiries, ensuring they feel valued and supported.
• Accurately entering customer sales data into our systems to support operations.
• Investigate and resolve customer challenges, turning issues into opportunities for improvement.
• Serve as a trusted advisor to clients, offering guidance and building strong partnerships.
• Meet directly with clients to foster professional relationships and enhance their experience.
• Facilitate communication between the sales and operations departments for smooth collaboration.
• Report directly to the Director of M&A, contributing to overall success by ensuring excellent service and support to clients.

• Willingness to travel up to 30% of the week while effectively managing workload.
• Engage daily with clients, handling challenging situations and resolving issues promptly.
• Communicate clearly and persuasively, actively seeking customer feedback to enhance service.
• Balance team and individual responsibilities, fostering a positive team spirit and prioritizing collective success.
• Stay informed about market trends and competition, focusing on cost-saving measures that contribute to growth.
• Show respect for cultural differences and promote a welcoming, harassment-free environment.
• Maintain consistent attendance and punctuality, ensuring responsibilities are covered when absent, and be prepared to work long hours when necessary to achieve goals.

• Bachelor's degree in business management, or equivalent experience.
• 1-2 years of experience or a recent college graduate with an attention to detail.
• Proven ability to respond effectively to common inquiries and resolve complaints from customers, regulatory agencies, and business community members.
• Experience presenting information confidently to top management, public groups, and boards of directors.
• Solid grasp of general mathematical concepts to support decision-making and analysis.
• Strong proficiency in spreadsheet software and word processing, enabling efficient data management and documentation.

• Entry level

• Full-time

• Sales and Business Development

• Construction