Assistant Installation Manager

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Location:

Atlanta, GA | Salary: $180,000–$250,000 | Posted: 4 days ago.

• Industry‑best compensation packages
• Competitive health, dental, and vision insurance
• 401(k) with company match
• Paid time off including paid parental leave
• Individualized career development programs
• On‑demand lunch program
• Childcare assistance
• Employee assistance programs (legal, financial planning, counseling)
• Employee discount marketplace
• Employee Resource Groups (Vet Connect, DEI Committee, Women’s Committee)

The Assistant Installation Manager is responsible for supporting the daily operations of the installation department. This includes daily inventory distribution and warehouse duties, installation production scheduling, pre‑construction walkthroughs, service scheduling and follow‑up, and third‑party installer recruiting and training.

• Assist the Installation Manager in daily operations of the installation department including job production scheduling, warehouse and inventory distribution and counts, service scheduling and resolution, and pre‑construction walkthroughs.
• Assist with the recruitment, onboarding, and training of third‑party independent installers.
• Work with the Installation Manager to ensure the daily installation schedule is attained.
• Accurately enter job orders into the operations app for scheduling, inventory, and job costing purposes.
• Order product based on job specs and related products to maintain adequate stock and custom inventory.
• Work with office administrative staff to ensure organized flow of jobs from schedule to installation completion.
• Perform administrative duties such as building job packets and solving funding issues.
• Assist third‑party installation partners on job sites with product staging and transport.
• Partner with Service and Sales Operations teams to proactively address customer issues and resolve on first service call.
• Work with the Field Trainer on individual performance, abilities, and capacities of installers.
• Collaborate with all office and corporate functional teams to meet or exceed office and regional goals.
• May be responsible for loading and unloading trucks, inclusive of shipping and receiving, and checking merchandise depending on location.
• May be responsible for proper installation of various company home solution products in customers’ homes based on volume and staffing.
• Follow established job site safety rules, OSHA guidelines, and company safety policies and procedures.
• Perform other duties as assigned by supervisor.

• High school diploma or equivalent.
• Experience in home improvement construction and/or residential installations such as walk‑in tubs, windows, stairlifts, water filtration systems, gutter and gutter protection installation, kitchen refacing, etc.
• Project management experience.
• Ability to juggle various work activities and shift attention from one task to another to meet the demands of different stakeholders.
• Ability to thrive in a fast‑paced, high‑energy, team‑oriented environment with a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self‑driven in accomplishing goals.
• Detail‑oriented and able to fit tasks efficiently and effectively.
• Excellent verbal and written communication skills at all levels.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels, keeping peer and customer needs first.
• Must hold a valid driver’s license.
• Must have reliable transportation to/from the job site to perform job duties.
• Must be comfortable ascending and descending ladders of varying heights to perform services.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

• Experience…