PMO - Project Assistant

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Norcross, GA, US

Summary:

The primary function of the Project Assistant is to facilitate communication between Sales Account Manager, the Operations Project Manager(s), & other team members to ensure a smooth project function & completion of required project documents, milestones, tasks, and reports.

• Communicate professionally with internal staff for necessary team kick off meetings, data gatherings, and report status updates.
• Present a unified voice to the customer by being a point of contact when involved in multi-discipline projects.
• Coordinate regular reoccurring team meetings for projects with multiple disciplines involvement.
• Maintain and update job status, progress reports, & schedules as a job progresses.
• Provide support to the Operations Project Manager as needed and assist with reporting and billings being submitted in a timely fashion.
• Maintain a familiar knowledge of the submittal and close out phases of a project and follow up as needed to ensure proper completion.
• Create and maintain project schedules, schedule of values, & other pertinent information.
• Assign new projects to the appropriate PM & assist with the transfer of knowledge from Sales. Follow the project through completion.
• Create change orders as requested or needed from the PM in Net Planner 360, send to the customer for approval & track completion.
• Proactively manages jobs with the Operations PM to mitigate any risks, issues, or errors that can arise.
• Demonstrates timely completion of tasks and reliability in achieving objectives.
• Facilitates coordination of efforts by team members.
• Provides adequate feedback of tasks and responsibilities for project completion & job requirements.
• Utilizes technology wisely to maintain organization, documentation, and process flow.
• Documents tasks and challenges for each project to provide a good overview and resource of lessons learned.