More jobs:
Bilingual; English/Spanish Customer Service & Operations Manager
Job in
Norcross, Gwinnett County, Georgia, 30003, USA
Listed on 2025-12-15
Listing for:
Molly Maid
Full Time
position Listed on 2025-12-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
NOW HIRING –Bilingual (English/Spanish) Office Operations Manager
Molly Maid of Lawrenceville, Norcross and Snellville
What We Offer- Full-time position, Monday–Friday (40–45 hrs/week)
- Pay: $15–$20/hour + bonuses (based on experience)
- Weekly team breakfast
- Stable schedule and supportive team culture
- Paid vacation & National paid holidays
- Advancement opportunities & ongoing training
- Use Company car during working hours (gas & insurance included)
- Customer Service & Scheduling – Answer phones, assist customers with scheduling, confirm appointments, and ensure all customer preferences are documented.
- In-Home Estimates – Visit customers’ homes to assess cleaning needs, explain services, provide an estimate, and answer any questions.
- Customer Relations – Communicate with customers in a friendly, professional manner, respond to concerns, and ensure their satisfaction.
- Operations & Field Management – Lead daily morning meetings, set teams up for success, and monitor team performance throughout the day.
- Quality Control – Visit customers’ homes to check work quality, coach staff, and celebrate successes while providing constructive feedback.
- Team Development – Support, train, and motivate team members to follow processes and exceed customer expectations.
- Enjoy balancing office work with field visits
- Thrive in a customer-focused environment
- Like training and leading a team
- Take pride in attention to detail and problem-solving
- Are comfortable following proven processes while adding your personal touch
- Fluent in English & Spanish
- 18 years of age or older
- Valid GA driver’s license with a good driving record
- Legally authorized to work in the U.S.
- Strong phone and communication skills
- Prior cleaning, Housekeeping, customer service, or operations experience preferred
- Ability to pass a background check
- Available Monday–Friday, 7:30 AM – 5:00 PM or later and some Saturdays
If that’s you, APPLY TODAY!
Text on This Number to start your Application today
Text "Jobs" to
Call us on
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×