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Technical Support HelpDesk/Support

Technical Support Team Lead: Elevate Customer Experience

Job in Norcross, Gwinnett County, Georgia, 30003, USA
Listing for: Comcast
Full Time position
Listed on 2025-12-18
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading media and technology company in Norcross, Georgia is looking for a Customer Support Supervisor to oversee daily operations of the customer support team. This role involves training Technical Support representatives, managing escalated customer inquiries, and ensuring high service standards. The ideal candidate should possess a Bachelor's Degree and have 2-5 years of relevant work experience. This position may require working nights and weekends.
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