Scheduler​/Reservationist

Scheduler / Reservationist

Apply for the Scheduler / Reservationist role at Transdev North America
.

Location:

Norcross, GA. Join our team to intercept customer calls and schedule transportation. We are seeking friendly, customer‑service‑oriented people who are dedicated to safety.

• Competitive compensation package: minimum $17.00 – maximum $20.00 per hour.
• Vacation: minimum two (2) weeks.
• Sick days: 5 days.
• Holidays: 12 days (8 standard and 4 floating).
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability.

• Answer customer calls and input ride information using a computerized scheduling system.
• Enter new customer information and changes into the system.
• Data entry into spreadsheets and databases.
• Communicate late vehicle service and verify “No Shows” with customers.
• Resolve service‑related complaints.
• Create daily route maps of the reservations for the drivers.
• Other duties as required.

• High school diploma or GED required.
• 2 years of reservationist or customer service experience.
• Computer literate.
• Excellent communication and listening skills.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

• Must be able to work shifts or flexible work schedules as needed.
• Employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

Transdev is a global operator and integrator of mobility services, with operations in 19 countries and over 110,000 team members worldwide. In the U.S., Transdev employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. We partner with cities, counties, airports, companies, and universities to operate transportation systems, maintain vehicle fleets, and deliver mobility solutions. Visit  or watch an overview video at

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or any other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job upon request.

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Job Category:
Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Seniority level:
Entry level
Job function:
Other
Industries:
Truck Transportation