Customer Service Representative - Medical Supply

Customer Service Representative

Customer Service Representatives provide support for Pruitt Health Medical Supply. CSR will be responsible for supporting and performing tasks and communication related to processing orders, invoices, credits and product services.

Excellent communication skills

Demonstrates the ability to respond to change productively and handle additional projects as assigned

Maintains knowledge of products and offerings for Pruitt Health Medical Supply

Able and responsive to customer questions concerning products, pricing and order status.

Keeps up to date on product changes, pricing, items and processing

Knowledgeable with respect to Special Orders and Processing – placing orders with vendors, follow-up, tracking shipments and verifying facilities receive products timely.

Able to work with vendors and customers in a courteous and respectful manner

Responds to facility regarding back-order reports, research, shortages and damaged item claims. Works closely with inventory control.

Ability to prioritize and complete tasks

Microsoft office including Word and Excel

People Soft experience

High School diploma

3-5 years' work experience in customer service or a call center environment.

3-5 years' experience in medical supply field

3+ years long-term care industry experience

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! Apply Now to get started at Pruitt Health!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.