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Help Desk Team Lead: Tech Support & Mentorship

Job in Norcross, Gwinnett County, Georgia, 30003, USA
Listing for: Milner Technologies
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Milner Technologies in Norcross, GA seeks a Helpdesk Team Lead to coordinate technical support and mentor the Help Desk team. You will ensure policy compliance and timely resolution of complex issues, driving service levels and ticket ownership.

The role requires a 4-year IT-related degree, strong networking, and hands-on helpdesk experience. Microsoft 365 and CompTIA Network+/Security+ certifications are preferred, with occasional field support as needed.

For the Help Desk Team Lead:
Tech Support & Mentorship position at Milner Technologies, we are reviewing applications now.

We are looking to fill the Help Desk Team Lead:
Tech Support & Mentorship position at Milner Technologies in Norcross, GA, United States.

The Help Desk Team Lead:
Tech Support & Mentorship role at Milner Technologies is now open for applications in Norcross, GA, United States.

Join us at Milner Technologies as our next Help Desk Team Lead:
Tech Support & Mentorship in Norcross, GA, United States.

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