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IT Support Desk Pro: End-User Troubleshooter

Job in Norcross, Gwinnett County, Georgia, 30003, USA
Listing for: PruittHealth
Full Time position
Listed on 2026-11-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Pruitt Health is seeking an IT Service Desk Technician to provide frontline support for hardware, software, and networking issues for partners and contractors. The role involves handling incidents via the Service Desk Portal, phone, or in-person interactions, documenting issues, and ensuring timely resolution.

The technician will work in a fast-paced environment, troubleshoot across Windows, Citrix, and various end-user devices, and escalate complex problems to higher tiers when needed.

Are you ready to take on the IT Support Desk Pro:
End-User Troubleshooter role at Pruitt Health?

The position is based in Norcross, GA, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 42.000 - 62.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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