Hybrid ITSM Director: Service Excellence & Observability

A prominent technology company is seeking a Director of ITSM Operations to lead ITSM practices in a hybrid environment. The role involves driving excellence in incident, problem, and change management, ensuring solutions reliability, and mentoring a dynamic team. The ideal candidate should have over 10 years in IT operations and strong leadership capabilities, along with a bachelor's degree in a related field.

This role offers competitive compensation and a hybrid work environment.
We invite applications for the Hybrid ITSM Director:
Service Excellence & Observability position located in Norcross, GA, United States. We appreciate your interest in this position. Join ACI Worldwide and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you. This posting is for the Hybrid ITSM Director:
Service Excellence & Observability role at ACI Worldwide, based in Norcross, GA, United States.