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Service Center Operations Supervisor - First Shift

Job in Norcross, Gwinnett County, Georgia, 30003, USA
Listing for: Elkay
Full Time position
Listed on 2025-12-10
Job specializations:
  • Management
    Operations Manager, General Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Service Center Operations Supervisor - First Shift page is loaded## Service Center Operations Supervisor - First Shift locations:
Norcross, GAtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
REQ-019289

Service Center Operations Supervisor - First Shift# ##
* The Company
* Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience.

Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe.  We hope you’ll visit our website and learn more about Zurn Elkay at  you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!#

** If you are a current employee, please navigate*
* ** to apply internally.
** The Warehouse Operations Supervisor - First Shift leads and manages all warehouse activities within the service center operation. This includes oversight to safety, quality, engagement, and overall performance to the companies aligned KPI's. As an operations Supervisor, you will have the leadership opportunity to coach, develop, motivate, and mentor an operational team.

This person will be a key leader within the operations team and will report up to Service Center Operations Manager.  This position will be responsible for managing and leading a team to execute the responsibilities as noted above.

The shift that this Supervisor will lead operates from 7:00 AM - 3:30 PM.This position is located in Norcross, GA.
** Key Accountabilities
*** Leadership for all inbound operations within the warehouse.
* Effectively manage Warehouse Leads and associates.
* Build team chemistry and develop associates for future roles in the business.
* Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
* Accountability for meeting Key Performance Indicators such as safety and dock to stock.
* Responsible for managing daily, weekly, monthly metrics and executing on counter measures.
* Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
* Build and execute productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Supervisors to balance labor.
* Develop performance goals and objectives to achieve customer expectations and ensure accuracy and quality.
* Engage the Regional Operations Support Coordination and ICQA teams to meet internal KPI’s and customer satisfaction targets.
* Promote continuous improvement culture and lead process improvement initiatives and lean tools.
* Work with the management team to improve employee engagement by initiating and/or facilitating team building events that also support our community.
** Capabilities and Success Factors
*** Customer Focus:
Identifies opportunities that benefit the customer.
* Action Oriented:
Readily takes action on challenges, without unnecessary planning.
* Ensures Accountability:
Establishes clear responsibilities and processes for monitoring work and measuring results.
* Drives Results:
Persists in accomplishing objectives despite obstacles and setbacks.
* Being Resilient:
Maintains a…
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