Bilingual Mandarin Station Manager

Station Manager

Base pay range: $90,000.00/yr - $/yr

As a Station Manager, you will play a critical role in overseeing the day-to-day operations of our logistics station. You will be responsible for ensuring that all processes run efficiently—from managing staff to coordinating with delivery service providers. Your leadership will directly impact the effectiveness of our logistics network and enhance customer satisfaction.

• Supervise and manage operations of Delivery Service Providers (DSPs) and sorting centers, ensuring adherence to company standards and performance metrics.
• Implement and enforce OSHA safety protocols, including conducting safety drills and compliance checks.
• Maintain accurate documentation of warehouse activities and prepare regular performance and compliance reports.
• Develop, implement, and monitor quality assurance procedures.
• Analyze performance data and drive continuous improvement across operational areas.
• Oversee warehouse operations to ensure consistency, accuracy, and alignment with service standards.
• Coordinate cross-border logistics between warehouses to ensure timely and efficient deliveries.
• Lead budgeting, cost control, and KPI tracking for warehouse and delivery teams.
• Conduct daily control meetings and facilitate team performance evaluations.
• Recruit, onboard, and manage relationships with qualified DSPs.
• Design and implement training programs to enhance service quality and operational performance.
• Manage regional fleet operations, including task assignments, cost efficiency, and vehicle utilization.
• Supervise in-house and outsourced vehicle resources to ensure optimal deployment.
• Continuously optimize collection models, logistics processes, and resource planning.
• Coordinate effectively across internal departments and external partners to support operations.

• Bachelor’s degree or equivalent experience; a focus on logistics or management is preferred.
• Minimum of 3 years of experience in the last-mile logistics industry.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Bilingual in Mandarin and English; required for communication with team members in China.

Mid-Senior level

Full-time

Other

Industries:
Staffing and Recruiting and Transportation, Logistics, Supply Chain and Storage

Medical insurance

Vision insurance

401(k)