Operations Supervisor - Surgical

Operations Supervisor - Surgical

Agiliti is seeking an experienced Operations Supervisor – Surgical to oversee the day‑to‑day operations of laser technicians, manage equipment inventory, and ensure compliance with industry regulations.

• Maintain professional relationships with physicians, hospital staff, office staff, and technicians, and supervise staff performing services.
• Manage equipment inventory, supplies, and fleet vehicles; coordinate with district management to support customer retention and act as a subject‑matter expert.
• Provide training and support for key office functions, including billing.
• Build and maintain schedules, staffing plans, and on‑call rotations to meet service demand.
• Oversee equipment maintenance, repairs, and preventive schedules, coordinating with Technical Services.
• Ensure accurate documentation for billing, regulatory compliance, and training records.
• Participate in customer meetings, promote revenue growth, cost containment, and Agiliti service expansion.
• Lead safety, quality, and health initiatives in compliance with company, governmental, and customer policies.
• Perform additional duties as required by management.

• Lift 80 to 100 pounds; carry or move equipment; stand for long periods; walk long distances.

• Certified Laser Technician Level 2 or higher.
• 1–2 years of supervisory or customer‑service excellence experience preferred.
• Knowledge of the healthcare industry, especially laser technology, preferred.
• Business management understanding preferred.
• Proficient computer skills (Microsoft Office: Word, Excel, PowerPoint).
• Valid driver’s license.
• Ability to work flexible hours, including evenings, weekends, holidays, and on‑call duties.
• Capacity to stand for extended periods and walk significant distances.
• Capacity to lift and/or push up to 80 pounds.

• Quality‑orientation with a “get it right the first time” attitude.
• Adherence to patient privacy laws.
• Strong communication skills (listening, speaking, writing).
• Team orientation and respect for others.
• Proactive approach to safety, health, and quality.
• Organized with strong prioritization to meet deadlines.
• Customer‑focused with a willingness to exceed expectations.
• Leadership and direction to Laser Technician teams.
• Cross‑functional partnership with Technical Services, Laser Technicians, Account Executives, and Operations Managers.
• Ability to act in the Operations Manager’s absence and manage district operations.

Atlanta District/COE – Norcross, Georgia (primary job location). Additional locations may be considered if applicable.

Agiliti provides equal employment opportunity for all employees and applicants, without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, disability, or any other protected characteristic. Agiliti also offers reasonable accommodations for qualified individuals with disabilities and prohibits retaliation against any individual who reports concerns in good faith.

Agiliti provides a comprehensive benefits package for regular, full‑time, non‑union employees, including health, dental, and vision insurance, short‑/long‑term disability plans, flexible spending accounts, health savings accounts, life insurance, paid time off, 401(k) matching, employee discounts, tuition reimbursement, Daily Pay, and wellness programs.

Vaccinations, including COVID‑19, may be required. Agiliti will provide specific directions and cover the expense at a participating clinic. For assistance with your application, contact