Production Manager

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For more than 45 years, CXtec has been helping organizations maximize value in their IT investments. We are the largest secondary market network hardware provider in North America. Today, we remain focused on providing creative lifecycle management solutions for organizations of all sizes, all over the world.

We’re seeking a highly organized, results-driven Production Manager to lead our Engineering team. In this role, you’ll be responsible for overseeing production operations, optimizing workflows, and ensuring projects are delivered on time and within budget. You’ll collaborate closely with cross‑functional teams, drive process improvements, manage resources effectively, and maintain the highest standards of quality and safety. This position requires strong leadership, strategic thinking, and a commitment to fostering a culture of innovation and continuous improvement.

The ideal candidate will have experience and bring a minimum of two years of leadership experience in a technical environment. You are a proactive, detail‑oriented professional with exceptional interpersonal, verbal and written communication skills. Your ability to analyze complex challenges, apply critical thinking, and develop innovative solutions sets you apart. You thrive in fast‑paced settings, demonstrating strong problem‑solving skills and the capacity to identify issues, evaluate options logically, and recommend effective alternatives.

Norcross, GA

• Provide direct supervision, motivation and leadership to our team of technical specialists.
• Allocate work assignments, set project priorities, oversee employee schedules, attendance and establish performance standards.
• Oversee all aspects of engineering production and provide forward‑thinking ideas and direction to the team to meet and exceed yearly goals.
• Drive change and process improvement for server / storage production process.
• Establish and maintain production productivity standards ensuring accountability, employee safety and security.
• Assist the Director of Operations in establishing and ensuring server / storage production meets ISO and QA goals.
• Ensure all products for open sales orders are properly prioritized to ensure production goals are met.
• Assist the Director of Operations and other production managers as directed in the operations.
• Work collaboratively to implement Environmental Health & Safety compliance guidelines.
• Assume additional responsibilities as required.

• Bachelor’s Degree or equivalent experience.
• Minimum of two years’ experience supervising a team in a technical environment.
• Excellent interpersonal, verbal and written communication skills.
• Demonstrated analytical, critical thinking and problem‑solving skills with ability to identify problems, use logic to address issues and problems and recommend alternative solutions.
• Ability to learn technical information quickly.
• Must be very reliable and able to work extended hours as required.
• Previous experience managing a quality improvement program is a plus.
• Proficiency in MS Office.

• Health insurance and prescription drug coverage
• Dental and Vision insurance
• Company‑paid life insurance and voluntary life options
• Company paid short and long‑term disability coverage
• Critical illness, accident and hospital indemnity insurance
• Flexible spending accounts
• Pet insurance
• Traditional and Roth 401(k) retirement plan with company match
• Tuition reimbursement and Employee Assistance Program
• Paid vacation, sick/personal days and holidays

As a condition of employment, upon offer, candidates will be required to participate in a background check and complete a pre‑employment drug screen.

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, religion, sex, sexual orientation, protected veteran or military status, disability, marital or familial status, domestic violence victim status, gender identity or expression, criminal history, citizenship, immigration status or any other legally protected class.