Quality Control Auditor NOT REMOTE

TO APPLY, EMAIL YOUR RESUMES TO  WITH THE SUBJECT LINE LISTED AS "Quality Control." ONLY APPLICANTS WHO ADHERE TO THESE INSTRUCTIONS WILL BE CONSIDERED FOR THIS ROLE.

We are seeking a highly detailed and disciplined Quality Control Auditor/Operations Quality Control Specialist to audit every work order from start to finish. This role ensures strict adherence to company protocols and procedures, documents missed steps, and prepares accountability reports impacting payroll. This position is ideal for someone who thrives on precision, consistency, and operational excellence. Position does not provide paid time off, benefits, or holiday pay.

THIS IS NOT A REMOTE POSITION.

The Quality Control Auditor/Operations Quality Control Specialist is a full-time, detail-oriented position responsible for reviewing every work order from start to finish (A–Z) to ensure that all company protocols, policies, and established procedures are followed by every staff member involved.

This role acts as the final accountability checkpoint before payroll processing. The Quality Control Auditor/Operations Quality Control Specialist will identify missed steps, protocol violations, or incomplete work, and will generate detailed reports outlining deficiencies and the corresponding time or pay deductions for responsible parties.

This position requires extreme attention to detail, full mastery of company policies, and the ability to remain objective, consistent, and fair while enforcing standards.

Full‑time

Hourly: $18/hr – $20/hr based on experience

Reports directly to: COO and CEO

• Accuracy and completeness of work order audits
• Consistency in protocol enforcement
• Timeliness of reports submitted
• Reduction in repeat protocol violations over time
• Quality and clarity of documentation
• Management confidence in QC findings

• Review 100% of completed work orders from initiation to close‑out
• Verify that each stage of the work order was completed exactly according to protocol
• Ensure all required documentation, checklists, timestamps, photos, signatures, and approvals are present
• Confirm accuracy of reported labor time, materials used, and service completion

• Maintain full working knowledge of all company policies, SOPs, and operational procedures
• Ensure every staff member involved in a work order followed their assigned responsibilities
• Identify deviations, omissions, shortcuts, or non‑compliance
• Apply standards consistently with zero favoritism or bias

• Create a Quality Control Report for each audited work order, including:
  
  • Work order number and date
  
  • Staff members involved
  
  • Protocol(s) missed or violated
  
  • Clear explanation of what was missed
  
  • Assigned responsibility
  
  • Recommended time or pay deduction per company policy
• Maintain organized digital and/or physical records of all QC reports
• Submit weekly summaries to management prior to payroll processing

• Calculate time or pay deductions based on: missed steps, incomplete documentation, failure to follow procedure, rework or corrective action required
• Ensure deductions are accurate, documented, and policy‑compliant
• Coordinate with payroll or management to ensure proper implementation

• Identify recurring issues or patterns of non‑compliance
• Provide recommendations to management for process improvements, training needs, policy clarifications, disciplinary actions
• Assist in updating SOPs to eliminate ambiguity or inefficiencies

• Exceptional attention to detail
• Strong analytical and auditing skills
• Ability to read, interpret, and enforce written policies
• High level of organization and documentation accuracy
• Strong written communication skills
• Ability to remain impartial and professional in enforcement
• Comfortable handling accountability and corrective actions

• Prior experience in quality control, compliance, auditing, or operations management
• Experience reviewing work orders, job tickets, or operational workflows
• Familiarity with payroll processes or labor tracking
• Strong problem‑solving and process‑improvement mindset

• Meticulous and methodical
• Extremely detail‑oriented
• Consistent and disciplined
• Ethical and fair
• Self‑motivated and independent
• Able to handle sensitive information confidentially