Bistro Attendant

About Us

Waterford Hotel Group prides ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. Competitive compensation and benefits, a tight‑knit supportive work environment, and numerous opportunities for professional development and advancement.

We are looking for an outgoing, food‑passionate individual to be the face of our hotel restaurant. You will be responsible for providing outstanding customer service while allowing our guests a special dining experience.

• Welcome and connect with every customer. Discover customer needs and make genuine recommendations.
• Answer questions about our food, beverages, and other restaurant or hotel functions and services.
• Take food and beverage orders from guests and enter orders in the POS system.
• Prepare coffee barista drinks, specialty drinks, and food orders utilizing Turbo Chef.
• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
• Maintain a clean and organized work and service area.
• Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable).
• Teamwork – Offer or ask for help to your fellow team members as situations arise.
• Be available to fill in as needed to ensure the smooth and efficient operation of the Bistro as directed by the immediate supervisor.

• Keener eye for, time management, and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

Competitive salary, health insurance, paid time off within the first 90 days, paid holidays, 401k plan, hotel discounts, pet insurance, shoe subsidy, and on‑demand pay options.

EOE/M/F/D/V