Outside Sales Advisor

JOB RESPONSIBILITIES

• Convert Company provided leads into sales.
• Maintain a network of customers from Company provided leads.
• Builds and maintains a network of sources from which to identify new sales leads.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post‑sale.
• Daily use of Sales Force or applicable CRM system.
• Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.
• Report daily, weekly, monthly sales and appointments to Sales Manager.
• Comply with industry compliance during the entire sales process.
• Other responsibilities as assigned.

• High school diploma or Equivalent

• Appropriate Funeral Director License in Specific States Only
• First 30 days of employment complete PAA Curriculum Certification Dignity University

• 2–5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)
• 1–2 years of industry experience (preferred but not required)
• 3–5 years in transferable experience

• Exceptional level of professionalism
• Strong telephone, interpersonal and communications skills
• High level of compassion and integrity
• Strong “one call/visit close” ability
• Must be able to multi task, set priorities and manage appointments
• Experience with in‑home and/or seminar based sales preferred
• Proficient computer skills required, with experience working on a tablet preferred
• Independent, self‑reliant, and self‑motivated
• Excellent Customer Service Skills.
• Conveys information clearly and concisely in written and spoken communication
• Resolves problems and provides solutions to customers in a timely manner
• Time management and organizational skills
• Entry level Microsoft Office Suite (Word, Excel, Outlook)
• Reliable transportation
• Own a Cellphone

Full Time - Total combined compensation 85K-100K

When considering the work hours associated with this job, the following factors may apply:

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling
• Traveling to customer’s homes and local Business
• Business casual attire is required when in contact with customers.

• Frequent, continuous periods of time standing
• Sitting continuously for many hours per day
• May required climbing stairs to access buildings frequently

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage
• Move, push and pull up to 25 lbs.
• Driving to and from appointments

• This outside sales position may require varied work hours depending on customer needs.
• Travel locally with the distance varying depending on the market.