Executive Landscape Accounts Manager

Position Overview We are hiring a Head of Growth to own revenue growth through enhancements and projects, and to protect retention through proactive client management. This role is the primary customer-facing leader for key accounts and will build the sales and customer-facing operating system .This is not a day-to-day crew management role. You will lead the client relationship and the sales motion, and you will work closely with operations leadership to ensure excellent delivery and a smooth handoff from sold work to executed work.

Responsibilities Own customer relationships for key accounts, including introductions, trust transfer, and escalation handling.

Run a proactive client retention system

Own maintenance renewals

Own the enhancements and project sales pipeline: lead handling, discovery, proposal development, follow-up cadence, and closing.

Build and run a referral engine

Create and maintain sales SOPs, templates, and standards, including:

Ensure consistent documentation and communication so sold work is set up for operational success.

Help create new business verticals

Partner closely with the operations manager to ensure a clean handoff and a strong customer experience.

Required Qualifications Proven experience in sales and account management in landscaping, grounds maintenance, property services, or a closely related field.

Strong horticulture knowledge, with the ability to confidently walk properties, identify issues and opportunities, and recommend solutions (required).Demonstrated ability to build trust with premium homeowners and manage escalations professionally.

Strong written and verbal communication skills (clear proposals, follow-ups, and client updates).Highly organized with strong follow-through: able to run multiple accounts and opportunities simultaneously.

Preferred Qualifications Formal education or certifications in horticulture, landscape management, or a related discipline.

Experience with CRM, estimating, and scheduling tools

Experience selling $10k+ residential projects and recurring maintenance agreements.

Pay and Benefits $60,000 -$90,000 / year Bonus tied to KPI's and business growth

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Ideal Candidate You’re a relationship-first sales leader who can walk a property and immediately see both the horticultural needs and the business opportunity — then communicate it clearly and professionally to the client. You’re process-minded, consistent with follow-up, and disciplined about scope and margin. You elevate the customer experience while helping the company grow in a structured, repeatable way.

About The Grounds Guys of Atlanta The Grounds Guys of Atlanta is a locally owned, premium landscaping company (part of the Neighborly family of home service brands) serving high-end residential clients across the Atlanta area. We specialize in landscape design, installation, and year-round maintenance, delivering reliable scheduling, upfront pricing, and high standards of workmanship with a team-first culture focused on quality, safety, and professional growth.