Technician, Field Svc - NE Atlanta area

Technician, Field Svc I at Canon USA

Join us at Canon USA, a leader in technology, solutions, and services. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within routine maintenance of Canon-supported products in accordance with Service and Parts Standards.

• Reporting product failure trends and serviceability issues with necessary documentation, ensuring accurate information and record keeping.
• Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Showcasing strong customer communication and satisfaction skills.
• Maintaining the performance of assigned machines.
• Facilitating performance at a level that helps achieve the branch/district’s overall metric targets.

• High School diploma or equivalent.
• Basic understanding of internet environments and ability to complete the 120‑day introductory period and PDIF new‑hire class.
• Valid driver’s license with acceptable driving record; ability to travel.
• Ability to obtain necessary security and/or other clearances required by customers.
• Must be able to lift 50 pounds and be active more than 50% of the time (walking, standing, stooping/kneeling).

Base salary: $19.00–$25.49 per hour. Eligible for a transportation allowance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

You must be legally authorized to work in the United States. The company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.