Repair and Tool Technician

Repair and Tool Technician role at The Home Depot focuses on the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tools are operating properly and demonstrating their proper use (as needed).

In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the Tool Rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide equipment recommendations and ensure units are maintained.
• In-store duties include servicing Tool Rental customers, writing customer contracts and invoices for equipment rental and tool repairs, verifying tool operation, and demonstrating proper use as needed.
• Maintain the day-to-day operation and maintenance of equipment in the Tool Rental department.
• For non-store locations: ensure units are repaired, tested for quality, and cleaned before returning to the originating store.
• Thorough knowledge of all tools and effective management of tool inventory by maintaining and repairing tools as necessary.

• Thorough knowledge of tools required; ability to evaluate and repair small engines and outdoor power equipment.
• Ability to manage tool inventory and maintain equipment in Tool Rental centers and repair facilities.
• Commitment to quality, safety and customer service in repair work.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Consumer Services