Driver, Non-CDL - Norcross

Position Overview

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. Driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. Responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL).

This position reports to the Warehouse Operations Manager.

• Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations
• Loading and unloading of vehicles
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
• Obey all applicable traffic laws and drive according to the weather/road conditions.
• Able to complete a manual and/or electronic log book, based on assigned region

• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers
• Maintain a positive relationship with all clients through effective communication and interaction
• Ensures consistent communication with Dispatcher on an as needed basis

• Assist hotel and warehouse team with pulling, receiving, and transportation of equipment
• Participate in annual physical inventory process
• Perform quality control and equipment staging in warehouse as directed.**(driver’s not allowed to leave trucks)
• Ensure all equipment is picked up and/or delivered on site

• Works with the dispatcher or warehouse supervisors to ensure that vehicles are well maintained through scheduled service appointments as required
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip
• Maintain and replenish all vehicle fluids as needed – (e.g. wiper fluid, DEF, etc.)
• Identify mechanical maintenance needs as they occur
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner

• High School Diploma / GED
• Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs
• Valid Driver’s License minimum of 2 years driving experience
• Clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of team work with customers, peers, and managers
• General competencies skills in smart phone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions

• Ownership
• Hospitality
• Professionalism
• Responsiveness
• Safety Conscience
• Ensures Accountability
• Instills Trust
• Communicates Effectively
• Action Oriented

• Sitting: 6-8 hours per day
• Standing: 2-3 hours per day
• Walking: 0-1 hour per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day

• 0 - 15 lbs*:
  Frequently
• 16 - 50 lbs*:
  Frequently
• 51 - 100 lbs:
  Never
• Over 100 lbs:
  Never

• 0 - 15 lbs*:
  Frequently
• 16 - 50 lbs*:
  Occasionally
• 51 - 100 lbs:
  Never
• Over 100 lbs:
  Never

• Close Vision:
  Continuously
• Distance Vision:
  Frequently
• Color Vision:
  Continuously
• Peripheral Vision:
  Occasionally
• Depth Perception:
  Occasionally
• Hearing:
  Continuously

• 0 - 15 lbs*:
  Occasionally
• 16 - 50 lbs*:
  Occasionally
• 51 - 100 lbs:
  Never
• Over 100 lbs:
  Never