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Shift Lead: Customer Experience & Store Ops

Job in Norfolk, Norfolk County, Massachusetts, 02056, USA
Listing for: Walgreens
Full Time position
Listed on 2026-11-04
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Customer Service Rep
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 32000 USD Yearly USD 25000.00 32000.00 YEAR
Job Description & How to Apply Below

Walgreens in Massachusetts is seeking a Customer Experience Specialist to join our front-line team. You will open and close the store when management is absent, handle cash and POS transactions, and ensure the floor and stock room are ready for the business day.

Responsibilities include processing returns, refunds, and cash drops, while delivering a distinctive customer experience. You will also support displays, pricing, and basic inventory tasks in a fast-paced retail environment.

This posting is for the Shift Lead:
Customer Experience & Store Ops role at Walgreens, based in Norfolk, MA, United States.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Shift Lead:
Customer Experience & Store Ops position at Walgreens in Norfolk, MA, United States.

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