Family Services Advocate, Norfolk, NE
Listed on 2026-01-12
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Non-Profit & Social Impact
Community Health
LOCATION: Norfolk, NE
JOB TYPE: Full-time, 40 hours per week, Monday – Friday.
ABOUT US: Northeast Nebraska Community Action Partnership (NENCAP), INC is a private, nonprofit corporation. NENCAP serves an income-eligible population in a 14-county area of Northeast Nebraska with programs such as Head Start, Early Head Start, WIC/Immunizations, Healthy Families, Weatherization, and Family Services, free tax preparation, car seat programs, Veteran Services, Commodity Supplemental Food Program, and food pantries.
JOB SUMMARY: The Family Services Advocate works with individuals and families by assessing their specific needs using available agency programs and services. Work as a liaison between clients and area social service agencies. Provide case management and assist toward self-sufficiency utilizing the Family Development tools provided. Work with community resources and provide outreach informing them about NENCAP programs. Provide basic tax preparation for clients in the assigned area.
Maintain complete and accurate records, filing system and data entry on all clients and contacts into the Clarity database. Responsible for assisting with Commodity Supplemental Food Program (CSFP) clinics and operating and maintaining NENCAP’s Norfolk food pantry. This requires the packing, lifting, and carrying of approximately 50-pound units of USDA and food pantry foods in repetition. Must be able to comply with the Agency’s auto insurance standards.
Maintain confidentiality of program participants and follow Program and Agency standards and policies.
QUALIFICATIONS/EDUCATION: High School Graduate or General Education Degree (GED) required. Bachelor’s degree or experience in a field related to the delivery of counseling and/or social services preferred.
WAGE & BENEFITS: The starting wage is $17.50 per hour, plus benefits. Benefits include health, life, dental and vision insurance. NENCAP covers the premium for our employees to receive single coverage for health, life, dental and vision for FREE! Paid holidays, vacation and sick leave, EAP, 401k Retirement.
HOW TO APPLY:
For Agency application, job description, education requirements, wage and benefit information scan the QR Code, visit (Use the "Apply for this Job" box below). or contact HR at or . No resumes accepted. To apply, submit a completed Agency application to Northeast Nebraska Community Action Partnership, PO Box 667, Pender, NE . Position open until filled. EOE Non-Profit Agency
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