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Dairy Department Manager

Job in Norfolk, Madison County, Nebraska, 68701, USA
Listing for: Hy-Vee
Full Time position Listed on 2026-11-05
Job specializations:
Salary/Wage Range or Industry Benchmark: 25000 - 39000 USD Yearly USD 25000.00 39000.00 YEAR

Job Description & How to Apply Below

Additional Considerations (if any):

-

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier.

Job Description

Job Title:

Dairy Department Manager

Department:

Dairy

FLSA:

Hourly

Revision Date:

07/2026

The Role and Why It’s Important

As the Dairy Department Manager at Hy-Vee, you’ll lead one of our highest-traffic departments and make sure customers always find fresh, well-stocked products when they need them. From managing your team and setting department standards to analyzing sales trends and planning promotions, your leadership directly shapes the customer experience and the department’s success.

If you’re someone who leads by example, takes pride in running a tight ship, and enjoys developing a team that delivers great results, this role is a great fit for you.

What You’ll Do

No two shifts are exactly the same, but here’s what you can expect:

  • Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability

  • Build a friendly, welcoming atmosphere by encouraging your team to greet and engage with customers and leading by example

  • Assist customers with finding products, reaching items, carrying heavy purchases, and going the extra mile to make their visit a great one

  • Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed

  • Coordinate scheduling, daily work plans, and department goals in partnership with store leadership

  • Oversee ordering, replenishment, pricing, invoicing, and department bookkeeping

  • Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays

  • Ensure proper product temperatures, storage procedures, and freshness standards to minimize shrink

  • Understand and troubleshoot department equipment and coordinate maintenance as needed

  • Conduct department inventory and manage product pre-orders

  • Maintain compliance with Hy-Vee’s dress code, hygiene standards, and all company policies

  • Assist in other store areas and take on special projects as needed

  • You’ll receive direction and support from:
    District Store Director, Store Manager, and Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Your Skills

To be successful in this role, you’ll need to be able to:

  • Deliver outstanding customer service and inspire your team to do the same

  • Lead, motivate, and develop a team in a fast-paced retail environment

  • Solve practical problems and make sound decisions with a variety of variables

  • Use basic math skills, including fractions, decimals, and percentages

  • Communicate clearly in writing and verbally with customers, employees, and vendors

  • Handle confidential information, including employee compensation, sales data, and inventory reports, with discretion

  • High school diploma or equivalent required; one or more years of related work experience preferred

Reporting Relationships Accountable and

Reports to:

Store Director, Store Manager, and Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Direct Reports:

Dairy Department Employees

Education and Experience
  • High school diploma or equivalent required

  • One or more years of related work experience preferred

Physical Requirements
  • Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance

  • Continuously stand and walk on hard surfaces for extended periods

  • Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must…

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