Service Administrator

My Client based in Kings Lynn is looking for a Service Administrator to join their team.
This role will be mainly registering service calls and dealing with all customer enquires as well as allocating work to Engineers.

Day to day responsibilities of the Service Administrator include:

* Cost and complete engineers worksheet on completion of service call.

* Process incoming invoices – checking rates/Warranty

* Raising invoices for chargeable work

* Checking Monitors

* Assisting with Accrual

* Supporting Call Handlers

* Recovery of chargeable warranty costs

* Cross charging costs where appropriate

* Update on a daily basis customer Portals with invoice information

* Adding engineer’s worksheets to Siclops

* Register service calls/emails

* Allocate and distribute fosters engineers work.

* Allocate service calls to service partners.

* Cost and complete engineers worksheet on completion of service call.

* Update on a daily basis customer Portals

* Order parts and issue quotes for repair work

* Confirming parts on site

* Checking Engineers Schedules to ensure they have work

For the Service Administrator position my client is offering a basic Salary as well as additional company benefits, including a market leading pension scheme and holiday allowance.

The working hours for the Service Administrator is Monday to Friday, 8.30am till 17.00pm. Please note the Service Administrator role is office based. Free parking on site.

Our vision here at Libra Recruitment is to be the recruiter of choice for both our clients and our candidates. We are forward thinking, passionate and consultative in our approach to recruitment. We have the skills and experience to deliver a professional, tailored and friendly service.

Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance.

We receive a high volume of applications and are not able to respond to every application we receive. If you haven’t heard from us within 7 days, please note your application hasn’t been successful on this occasion