Senior Associate Management Support Administrator

Senior Associate Management Support Administrator Band 4

Main area:
Administration

Grade Band 4

Contract:

Fixed term: 9 months (or Secondment) Hours

• Part time
• Flexible working

22.5 hours per week. Job
-CEN
8039112-B

Site:
Various sites - Central Norfolk (Hellesdon Hospital, Julian Hospital, City Centre) Town Hellesdon

Salary: £28,392 - £31,157 gross per annum pro rata. Salary period:
Yearly. Closing: 23/07/2026 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people’s and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

Exciting part time Senior Management Support Administrator role within the Central Norfolk Locality, providing administrative and secretarial support to our Associate Director of Operations.

Responsibilities include diary management, email monitoring, minute taking, complex reports, audit work, and more. The role requires strong administrative/PA experience and a proactive, detail‑oriented mindset.

• Provide accurate, prompt and efficient secretarial/administrative support to the management team, including presentations and spreadsheets and complex reports.
• Prioritise workload of the management support team to ensure patient safety and meet quality standards.
• Raise agendas, take and process minutes for teams across the care group.
• Participate in ongoing audits and service development as directed by Management.
• Diary management for team members – appointments/meetings, regular commitments to organise workload.
• Potentially supervise admin staff, complete monthly supervision sessions and yearly appraisals.

• Pitman / RSA III Typing / Word Processing
• Advanced Level NVQ 2 Customer Services
• NVQ 3 Business Administration or equivalent

• Understanding and experience in full range of secretarial procedures.
• Experience at PA level.

• ICT skills including MS packages.
• Interpersonal skills.

This post may require a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.