Temporary Customer Experience Team Leader
Job in
Norfolk, Norfolk County, England, UK
Listed on 2026-09-03
Listing for:
G-NIUS
Full Time, Seasonal/Temporary
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
G-NIUS is partnering with a well-established housing association in Norfolk to recruit a Temporary Customer Experience Team Leader. This full-time, office-based role runs for 3 months with potential extension, supporting an inexperienced team and stabilising service delivery during a period of high demand.
You will lead day-to-day operations of the Customer Experience team, oversee call volumes and email queues, coach staff, and ensure service levels are met.
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