Support Services Team Leader Job Norfolk area,England UK,Healthcare

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals.

Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

Location:
Yarmouth Road

Salary: £14.21 per hour

About us:

Brainkind supports people with an acquired brain injury and complex needs such as cognitive, physical, and/or emotional difficulties, including physical and verbal aggression, impaired social functioning, and disinhibited behaviour.

Our highly skilled team offer compassionate and specialised person-centred care, in a safe and
modern environment. Our multidisciplinary team, led by psychiatrists and neuropsychologists, includes occupational therapists, physiotherapists, rehabilitation support workers, nurses, speech and language therapists, social workers, and therapy assistants to deliver the very best in neurological care and rehabilitation.

Working collaboratively with external professionals, we ensure a holistic approach to rehabilitation and outcomes, with the people we support actively involved in reviewing their progress. We promote the involvement of families as an important part of the rehabilitation process during and after admission.

MAIN PURPOSE

To contribute to and have responsibility for providing quality social and vocational support services for service users within a specified group at a specified location or group of locations.
To lead, supervise and develop a team of support workers to ensure the needs of the service users are met according to their individual support plan in line with company policy and procedures and regulatory standards.

MAIN TASKS AND RESPONSIBILITIES

The Team Leader is expected to be fully competent in all aspects of the Support Worker.

Establish and maintain professional relationships with stakeholders in order to compliment and contribute to the positive reputation of the company.
To provide line management to a designated team of staff within a specified group at a location or group of locations within the allocated division.
To undertake any reasonable traveling requirements in order to fulfil the tasks and responsibilities of the role. This may include supporting other locations within the Division as required.
To set and communicate high standards of care and professional conduct within the team supervised.
To lead and support compliance with Brainkind quality audits.
To lead and support in health and safety duties as appropriate

To contribute information for the accurate notification of incidents/accidents/safeguarding as appropriate.
Represent Brainkind at meetings and seminars and any other external events, where appropriate.
Contributing to effective liaison with stakeholders and external agencies with local authorities, families, advocates, GPs, local safeguarding teams, other DT departments and professionals within the realms of Health and Social Care that have an impact on service provision in consultation with senior colleagues.
To monitor and be responsible for the day to day spending at the location, to include Trust and service user monies.
To empower staff and service users to maintain a homely environment.
To plan and organise in advance staff rotas to include annual leave, training and an appropriate skills mix, ensuring that the staff rota compliments service user needs and individual programmes and meets contractual obligations to commissioners.
Ensure Administration of Medication is effectively managed, audited, ordered and stored in line with individual service user requirement and Brainkind Policy and Procedures.
To be responsible and manage in line with local procedures various resources e.g. Walkie Talkies, location keys, IPad and mobile phones etc.
To contribute to the recruitment, selection and induction of…