Partnership and Inclusion Manager Victims Service

Partnership and Inclusion Manager - Norfolk & Suffolk Victims Service

• Full-time
• Contract type:
  Full time - fixed term
• Department:
  Justice

Catch
22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3

Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Catch
22 Victim Services provide tailored support to individuals to empower them to cope and recover from the impact of crime.

As a Partnerships and Inclusion Manager you will undertake the development and relationship management of ecosystem partners, statutory, third sector and voluntary organisations that can assist in the effective delivery of the service.

Strategic Engagement & Partnership Development: This is a strategic role and the post-holder will build and maintain relationships with ecosystem partners (EPs), statutory and non‑statutory agencies, and community partners (CPs).

Community Engagement & Inclusion: Develop and implement a Communications & Engagement Strategy (C&ES).

Volunteer & Student Placement Management: Recruit, train, and manage Community Champion Volunteers and Student Placements reflective of the demographic profile of the local population in areas of community engagement, service delivery and resource development.

Victim & Survivor Involvement: Facilitate the Quarterly Victim Experience Panel to gather feedback and co‑design service improvement and development of inclusive and accessible service materials.

Equality, Diversity & Inclusion (EDI): Implement and monitor the service’s EDI strategy.

Marketing & Communications Support: Support the development and dissemination of inclusive marketing materials.

Data & Reporting: Collect and analyse engagement and inclusion data to inform service planning.

• This is an opportunity covering Norfolk and Suffolk and can be located in either Norwich or Ipswich on a regular hybrid basis. The post-holder should live in Norfolk or Suffolk
• This is a strategic role and the successful post-holder must have experience on using a successful strategy in gaining good results and outcomes.
• A confident, professional, and creative individual with a proactive, "can‑do" attitude.
• Flexibility and adaptability to respond effectively to pressure and change.
• Strong organisational, interpersonal, and communication skills, with the ability to influence key stakeholders and maintain confidentiality.
• A collaborative team player who can work across the organisation to leverage collective expertise.

• An opportunity to make a significant impact within the community by broadening our network of partnerships.
• A dynamic and supportive work environment where your contributions are valued.
• Professional growth opportunities within a forward‑thinking organisation.

Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF
3689N in your message so that we can identify the opportunity. You can also contact the Hiring Manager, Nansi Brown, at  if you wish to speak directly to a member of the Hiring Team.

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.

Additional Requirements: Successful post‑holders will need to have a full UK Driving Licence and access to a personal vehicle for work purposes. The NPPV (non‑police personnel vetting) check also requires that the post‑holder has lived in the UK for the past 3 years with a few exceptions.

Contract: Permanent

Hours & work pattern: Full time, 37.5 hours per week.

Location: At either our Norfolk or Suffolk…