Quality Co-Ordinator

Well-established manufacturer within the FMCG sector, is looking for an experienced Quality Co-ordinator to join their Quality team.
This is a fantastic opportunity for a quality professional who is passionate about driving continuous improvement and embedding a right-first-time, zero-defects culture.

The Role

* Promote a proactive Quality & Safety culture across the site

* Set up and maintain process monitoring on key products

* Support root cause investigations and CAPA for internal and external non-conformances

* Apply structured problem-solving techniques (7-Step, 5 Whys) to investigations

* Carry out and document internal audits, implementing CAPA as required

* Support External audits (e.g. BRCGS, ISO)

* Develop and maintain WIs, SOPs, quality documents, policies and procedures

* Maintain quality reference samples and calibration systems

* Manage customer documentation, including CoC, CofA and questionnaires

* Report on quality activities and represent Quality in meetings as required

* Provide training and support to the wider quality team

What We're Looking For

* Experience working within Quality, ideally within an FMCG environment

* Internal auditing qualification (BRCGS and/or ISO)

* Experience handling customer complaints end-to-end

* Understanding of product safety principles and HACCP

* Experience of  quality management systems

* Knowledge of Health & Safety; IOSH is desirable but not essential

* GCSE (or equivalent) English and Maths

* Problem solving / root cause analysis techniques

* Laboratory experience and Six Sigma Green Belt status are beneficial but not essential

Skills & Attributes

* IT literate, including MS Office

* Strong organisational and planning skills

* Excellent verbal and written communication skills at all levels

* Confident collecting, managing and analysing data

* Sound judgement and decision-making ability

* Comfortable working across wider teams to support business strategy

* Flexible and resilient under pressure, with the ability to meet deadlines

* A genuine advocate for a quality and continuous improvement culture

* High accuracy and attention to detail

* Confident training, coaching and developing others

Why Apply?
If you're an experienced quality professional looking for your next step, we'd love to hear from you - apply today or get in touch to find out more.

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