Food and Beverage Assistant

The Pheasant, Kelling, near Holt, Norfolk (NR25 7EG
) Join Our Team

Nestled on the North Norfolk coast, The Pheasant is anelegant country hotel offering exceptional hospitality in a stunning setting.

Recently renovated, our bar, restaurants and boutique accommodation combine timeless charm with outstanding food, warm service and memorable guest experiences.

As part of the award-winning Coaching Inn Group, recently recognised as Which? Hotel Group of the Year, we're looking for enthusiastic and friendly

Food & Beverage Assistantstojoin our passionate team.

As a Food & Beverage Assistant, you’ll play a key rolein creating memorable experiences for our guests by:

• Providing warm, friendly and professional customer service.
• Serving food and beverages in our restaurant, bar and outdoor dining areas.
• Preparing tables and ensuring all dining areas are clean, welcoming and beautifully presented.
• Taking food and drink orders accurately and efficiently.
• Working closely with the kitchen and front-of-house teams to deliver exceptional service.
• Maintaining high standards of cleanliness, hygiene and food safety.
• Helping create a welcoming atmosphere that encourages guests to return.

We’re looking for someone who:

• Hasa positive, can-do attitude and enjoys working with people.
• Delivers excellent customer service with confidence and enthusiasm.
• Workswell as part of a team in a busy hospitality environment.
• Is reliable, flexible and willing to learn.
• Previous hospitality experience is welcomed but not essential—full training will be provided.

At The Coaching Inn Group, we believe our people are at theheart of everything we do. We offer:

• Agenuine commitment to work-life balance and flexible working.
• ATronc scheme with
  100% of gratuities shared weekly through Tip Jar.
• Award-winning training and career development programmes.
• Heroof the Month and Hero of the Year recognition awards.
• Upto
  50% discount on food across all Coaching Inn Group hotels.
• 50% discount on accommodation.
• Employee Assistance Programme and wellbeing support.
• Opportunities to grow your career within an award-winning hospitality group.

Rooted in the history of Kelling and surrounded by woodland, heathlandand the spectacular North Norfolk coastline, The Pheasant offers guests apeaceful retreat where history meets nature.

Our chefs champion the very best local produce, with menus showcasing

Norfolk meats, smoked seafood, artisan cheeses, local ales, exclusive Pheasant gins and award-winning regional wines. Every visit is enhanced by genuine hospitality from our welcoming team.

If you’re passionate about delivering exceptional service and want to bepartof an award-winning team in one of Norfolk’s most beautiful hotels, we’dlove to hear from you.