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Tesco Colleague - Heacham Express

Job in Heacham, Norfolk, Norfolk County, England, UK
Listing for: Tesco UK
Full Time position
Listed on 2026-06-03
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 13.28 - 14.55 GBP Hourly GBP 13.28 14.55 HOUR
Job Description & How to Apply Below
Location: Heacham

Availability Window

Sun 16:00-23:00;
Mon 17:00-23:00;
Wed 08:30-14:00;
Sat 08:30-14:00.

Pay and Hours

Our Tesco Colleague rate of pay starts from £13.28 an hour; increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week; if you prefer fewer hours (≥12) we also offer opportunities.

Job Overview

Customers are at the heart of everything we do. This is a committed role full of everyday challenges and variety.

Responsibilities
  • Serve shoppers and provide customer service.
  • Work across store areas: service, picking, replenishment.
  • Apply training to work safely, effectively and deliver excellent customer service.
  • Make decisions that benefit customers and meet their needs.
  • Take part in seasonal, community and charity events.
  • Monitor store performance and collaborate to improve service, sales, and reduce waste.
  • Handle products with care to maintain quality.
  • Accept deliveries into the store when required.
  • Represent Tesco as a brand ambassador, be punctual, well-presented.
  • Build rapport with customers for a great shopping experience.
  • Communicate openly within the team and support team spirit.
  • Work every week within the availability window and schedule.
Qualifications and Requirements
  • Knowledge of customers and passion for service.
  • Good understanding of store products and services.
  • Ability to work safely and effectively, following store policies.
  • Team player with strong communication and relationship building skills.
  • Flexible and may work whichever hours are needed within the availability window.
  • Must be over 18 years of age.
  • For roles involving early/late hours or specific areas e.g., warehouse, beer/wine, counters, bakery, driving, applicant must be over 18.
  • Eligibility to work if passed school leaver age (specific to country).
Additional Information

We are proud to be accredited Disability Confident Leader and are committed to an inclusive recruitment process. For further information on the accessibility support we can offer, please .

Please note:

We will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in the warehouse, beer, wine, counters, bakery, or driving roles.

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