Transport Planner

Job Title:

Transport Planner

Location:

Snetterton, Norwich (NR16)

Salary:
Competitive / Open (Dependent on Experience)

Shift Pattern:
Rotating Schedule (Options: 4-on-4-off OR Monday–Friday Rotating)

• Early Shift: 4:00 AM / 5:00 AM – 1:30 PM / 2:00 PM
• Late Shift: 9:30 AM – 7:00 PM

seeking an experienced and detail-oriented Transport Planner to join our fast-paced operational depot in Snetterton, Norwich.

In this role, you will be responsible for planning and optimizing daily routes, maximizing fleet utilization, and ensuring cost-effective, high-quality collection and delivery operations across our UK network. This position requires proactive problem-solving, strong communication skills, and a solid working knowledge of UK road transport regulations.

• Route Planning & Optimization:
  Plan daily collection and delivery schedules to maximize fleet efficiency, reduce empty miles, and ensure on-time delivery performance.
• Fleet & Driver Management:
  Allocate routes to company drivers and agency personnel while ensuring full compliance with Driver Hours, Working Time Regulations, and Tachograph rules.
• Systems Management:
  Accurately update and manage operational data using Transport Management Systems (TMS), internal IT portals, and customer software.
• Vehicle Maintenance Coordination:
  Work alongside the internal workshop team to coordinate service intervals,MOTs, defect reports, and overall fleet availability.
• Customer Care:
  Build and maintain strong relationships with key accounts, proactively communicating schedule revisions, updates, and potential delays.
• Cross-Functional Collaboration:
  
  Coordinate with warehouse, pallet network, and trunking teams to ensure seamless operational handovers.

• Experience:
  
  Proven experience in a Transport Planner, Route Planner, or logistics execution role within general haulage or contract logistics.
• Regulatory Compliance:
  Strong knowledge of UK road transport legislation, driver hours, tachograph rules, and working time directives.
• UK Geography & IT Literacy:
  Excellent understanding of the UK road network, paired with proficiency in Transport Management Systems (TMS) and MS Office.
• Problem-Solving
  
  Skills:
  
  Ability to handle pressure, think critically, and adjust routing plans dynamically to navigate live operational challenges.
• Communication:
  Strong interpersonal skills to effectively liaise with drivers, customers, and cross-functional teams