Bookkeeper – Norfolk Pointe

Overview

Liberty Military Housing — Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well‑maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee‑owners bring a proactive, solution‑oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150 hours of professional development annually to each employee‑owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee‑owner at Liberty Military Housing.

A Day in the Life of a Bookkeeper:
As a Liberty Military Housing Bookkeeper, you will maintain and manage the day‑to‑day bookkeeping operations of a multi‑family residential community.

Your role includes various accounting tasks, vendor and customer service follow‑up and other administrative functions.

Your role requires accuracy, effective customer service, the ability to work efficiently and effectively to deliver on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.
Your Responsibilities include, but not limited to:

• Directly responsible for the bookkeeping activities of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
• Assisting the District Manager with the community budget and achievement of operational and financial goals.
• Responsible for the collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
• Maintaining accurate records of all bookkeeping transactions; adjusts ledgers, prepares/reconciles delinquency reports, verifies/adjusts BAH, and submits write‑off packages.
• Assists with the preparation of monthly financial accounting reports and explanation of budget variances.
• Assists with the auditing and processing of move outs, transfers, etc.; ensuring accuracy and timely input.
• Vendor/contractor communications concerning billing and invoicing.
• Participates in outreach marketing activities (i.e. market surveys, shop competitors) on a regular basis to obtain prospective residents.
• Assists incoming residents/potential residents with housing and community information.
• Assists other office staff with duties and customer relations.
• Performs other general office duties, i.e. phones, filing, special projects and assignments, as needed.
• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make‑readies, quality control, etc.) to ensure community is well maintained according to LMH’s quality standards.
• Participates in and attends various department or regional meetings, resident functions, seminars, training and work‑related events.

• Position requires 1 or more years of bookkeeping or accounting experience.
• Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
• Effective communication and interaction with management team, military partners, co‑workers, vendors or residents; sufficient to exchange or convey information and to give and receive work…