Assignments Coordinator

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

None

Position Information

Role Title

Role Title Admin and Office Spec III

Role Code

Role Code 19013

Pay Band

Pay Band 03

Working Title

Working Title ASSIGNMENTS COORDINATOR

Position Number

Position Number 00158A

Department

Department STUDENT HOUSING

Location

Location Norfolk, VA

Type of Position

Type of Position Classified

Type of Job

Type of Job Full Time

EEO Category

EEO Category F Administrative Support (Clerical & Sales)

Job Description

Under the general supervision of the Assistant Director for Occupancy Management, the Assignments Coordinator is responsible for assisting in the management of housing assignments administration and functions related to occupancy management. The Assignments Coordinator will provide in-person and electronic customer service to students and parents.

Type of Recruitment

Knowledge, skills and abilities

• Knowledge of student housing operations in a higher education environment.
• Ability to learn and effectively use Star Rez and other housing management systems.
• Skill in using data to monitor occupancy, identify vacancies and discrepancies, evaluate trends, and support operational decisions.
• Skill in interpreting and applying policies and procedures.
• Skill in maintaining a high degree of accuracy.
• Skill in customer service and professional communication.
• Skill in problem-solving and resolving assignment-related issues.
• Ability to manage multiple priorities and meet established deadlines.
• Ability to analyze and interpret housing-related information and reports.
• Ability to maintain confidentiality and protect sensitive student information.
• Ability to establish and maintain effective working relationships.
• Ability to exercise sound judgment, organization, and attention to detail.
• Other duties as assigned.

NONE

Education or training

None

Level and type of experience

Considerable experience in a position that requires frequent public interaction. Basic experience performing administrative/clerical duties involving answering phones, greeting customers, and providing information orally and in writing. Skilled at Word and Excel.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Some experience working in a university environment. Demonstrated ability to make independent decisions and work independently.

Demonstrated proficiency in Microsoft Word, Excel, and Access. Some experience in higher education at a university or college. Bachelor’s degree preferred.

Conditions of Employment

Given the nature of the positions in Student Campus Life that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing as directed by his or her supervisor. These instances may include working from a remote location (i.e., telework, etc.).
[ Working hours are 8:00am to 5:00pm, Monday through Friday. This role does not require the employee to reside on campus and on campus housing will not be provided.

Additional conditions of employment: “Other duties as assigned.” This position will participate in various university events including but not limited to Move-In, Admitted Students Day, Door Knocks, Late Night Breakfast, orientation events, etc. which may require you to work outside of your normal work schedule and/or weekends.]

Annual Salary/Hourly Rate

Annual Salary/Hourly Rate Salary is commensurate with education and experience and begins at $ - 42,000

Job Requisition Number

Job Requisition Number…