Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. There’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out”. SP+ is the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.
We are reinventing parking to create checkout‑free experiences everywhere—from everyday life to work and play—giving us back our most valuable asset, time.
- Protect the financial integrity of the facility by counting the “bank” of revenue at the start and end of each shift.
- Collect cash, validations, or other payment and maintain security of cash while making accurate change.
- Process payments, issue receipts or tickets, and compute or re‑compute bills per customer.
- Operate the cash register and display the cost of each transaction.
- Quote parking prices and assist customers with directions to city locations.
- Complete lost ticket forms when tickets cannot be located.
- Resolve customer complaints quickly and efficiently, involving a supervisor when necessary.
- Answer telephone calls promptly and courteously.
- Maintain cleanliness of the booth and surrounding area, and check supplies and inventory.
- Verify the log of shift transactions against the revenue bank.
- Compile the daily bank of collected revenue and prepare shift reports of transactions.
- Perform any other duties assigned by the supervisor.
Pay Rate: $14.00 per hour
Education and Experience: Less than high school education or up to one month of related experience, training, or an equivalent combination.
Availability: Must be willing to work 2nd or 3rd shift and/or weekends as required.
License: Valid state‑issued driver’s license with a clean driving record if required to drive a company vehicle.
Mathematical
Skills:
Ability to add, subtract, multiply, and divide in all units of measure and make change.
Language
Skills:
Ability to read, comprehend, and write simple instructions, memos, and perform simple correspondence.
Reasoning Ability: Apply common sense to carry out detailed written or oral instructions and solve problems with a few variables.
Other
Skills:
Use of a clock (standard/military), calculator, and credit card machine; maintain a pleasant demeanor on the telephone and in public; respond to customer problems or complaints.
Physical Demands: Requires sitting, reaching, handling objects, walking periodically, and close vision. Reasonable accommodations may be provided to meet these demands.
SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train, and promote without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected classes. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or for exercising EEO rights.
LocationUS‑VA‑NORFOLK
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