Part Time Overnight Closer

Grow with us!

We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX, with 80+ clubs and growing! Since 2016, we have expanded from 16 locations in Texas to over 80 locations across 6 states, including markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year, providing opportunities to build a great career. Many of our senior managers started at the front desk and advanced to earning base salaries starting at $42k as a GM, $60k as a Regional Manager (responsible for 5-10 locations), and over $100k as a Regional Director overseeing 10+ locations!

All starts at the front desk, where our Team Players are responsible for creating a positive member experience through excellent customer service and maintaining cleanliness.

See for yourself!

What are you waiting for? APPLY TODAY!

Essential Duties and Responsibilities

- Provide exceptional customer service.

- Responsibilities include:

• Check members into the system.
• Guide prospective members on tours and assist with new account sign-up.
• Update member accounts as needed.
• Respond promptly and professionally to member questions and concerns, escalating to management when necessary.
• Perform detailed cleaning in all areas of the facility.

Qualifications/Requirements

• Exceptional customer service skills; positive and professional interaction with members and co-workers.
• Positive mental attitude is a plus!
• Customer service experience preferred.
• Punctuality and reliability are essential.
• Diplomatic in all interactions, using appropriate behavior and language.
• High School diploma or GED required.
• Must be 18 years or older.

Physical Demands

• Stand and walk continuously during shifts.
• Talk regularly in person or on the phone.
• Occasionally lift up to 50 lbs.
• May encounter cleaning products during shifts.

We prioritize safety and cleanliness, following strict protocols to ensure a safe environment for our team and members. Masks are required at all times in the club, and we adhere to all local mask mandates. Our clubs are maintained to high standards of sanitation against COVID-19. We promote social distancing and contactless check-in. Full-time employees are eligible for paid leave.