Lead Front Counter Associate

Reliable. Customer-Focused. Detail-Oriented. If this sounds like you, we’d love to have you on our team!

Our Williamsburg and Newport News Zips Cleaners locations are growing
, and we’re looking for dependable Lead Front Counter Associates to help provide top-tier service to our customers. As the first point of contact, you’ll be essential in ensuring smooth operations, accuracy, and a great customer experience.

• Customer Service First: Greet customers with a smile, take in and tag clothes, and ensure orders are processed accurately.
• Inventory Management: Track and organize garments, ensuring all items are properly labeled and returned on time.
• Problem-Solving & Issue Resolution: Handle customer questions, concerns, and special requests with professionalism and care.
• Ensure Store Readiness: Open the store at 6:50 AM on scheduled days, making sure everything is set up for smooth daily operations.
• Reliability is Key: Show up on time, be dependable, and take pride in keeping things running efficiently.

• Reliable & Punctual: We need someone who can consistently be there to open the store on time.
• Attention to Detail: Tagging and tracking clothes requires accuracy and organization.
• Strong Customer Service
  
  Skills:
  
  You enjoy helping people and making their experience easy and stress-free.
• Ability to Work in a Fast-Paced Environment: Multi-tasking and staying organized during busy times is essential.

• Be Part of a Growing Business:
  We’re expanding in the area and you’ll play a key role in our success.
• Competitive Pay & Growth Opportunities: Hard work is recognized and rewarded.
• Supportive Team Environment: Work with a great crew in a positive workplace.

5812 Poplar Hall Dr, Norfolk, VA 23502, USA