Case Manager​/Employment Specialist, Skills Training Program

Title: Case Manager/Employment Specialist, Job Skills Training Program

Agency: Tidewater Community College

Location: Norfolk - 710

FLSA: Nonexempt

Hiring Range: $28.35 per hour, part time

Full Time or Part Time: Part Time

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.

The college had 3,203 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4‑year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled ’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

This part‑time Case Manager/Employment Specialist is responsible for development, management, and leadership guidance for students enrolled into the Job Skills Training Program. The Job Skills Training Program provides holistic life and employment training. Students with multiple barriers for employment, upon successfully completing the program will possess the skills needed to be placed in pre‑secured employment offering opportunities for upward mobility.

The Job Skills Training Program Case Manager/Employment Specialist position is on the Norfolk Campus and is required to work/travel to and from all TCC locations to include satellite locations within the local communities. The Case Manager/Employment Specialist reports to the Coordinator of the Job Skills Training Program.

Oversee the reviewing and screening of assessment documents used to determine eligibility and suitability for the JSTP programs to include newly established programs. Work directly with local employers and organizations to gather information and expectations of employers and employer partners to use during the screening process. Schedule students to complete the required steps of our screening and assessment process prior to the scheduled class start date.

Interview all prospective students interested in attending the program to assist in determining their eligibility and suitability for their chosen career field. Provide holistic and comprehensive case management services to all students assigned to the caseload. This process also includes: intake assessment, benefit assessment for funding into the program, goal setting, long‑term case plan development, weekly progress review and implementation of student development plan of action/correction, plan progress monitoring, advocate for financial support, transportation support and childcare support to insure student’s ability to attend class as scheduled is maintained at the required level, and refer students to appropriate supporting agency.

• Achieve consistency and coordination in the delivery of programs and services on all college campuses, to include:
  • Introduce our students to the TCC Campus by exposing them to the different activities available throughout the semester
  • Maintain currency and accuracy of student files both electronically and paper.
  • Assist in updating the development and maintenance of a program database and work with staff to ensure accuracy and efficiency of information entered.
  • Represent Workforce Solutions at designated professional meetings, community events, and the Commonwealth of Virginia Department of Social Services presentations.
• Perform duties related to and in conjunction with student recruitment and screening.
  • Collaborating with the Job Skills Training Program Student Recruitment Specialist to assist in the screening of all prospective JSTP students.
  • Collaborating with the Job Skills Training Program Student Recruitment Specialist to assist with both onsite and offsite recruitment processes conducted at a…