Coordinator Academic Services

Title:

Coordinator for Academic Services

Agency: ACADEMIC AFFAIRS

Location: Norfolk, VA

FLSA: Non-Exempt

Hiring Range:

Full Time or Part Time: Full Time

The Coordinator of Academic Services is responsible for supporting all aspects of advising and student progression in the Perry Honors College. This role contributes to a culture of individualized advising, academic excellence, and inclusive student success. This position provides direct service through personalized communication and record management to ensure that students have a seamless entry and sustained experience within the Perry Honors College.

• Excellent oral and written communication skills, including the ability to present and explain academic information clearly.
• Strong organizational skills with the ability to manage multiple priorities, track details, and meet deadlines.
• Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and willingness to learn institutional systems and software.
• Ability to work both independently and collaboratively in a dynamic and student-centered environment.
• Ability to provide high-level customer service via in-person interaction, phone, email, and text communication.
• Demonstrated interpersonal skills, including the ability to engage with students, families, faculty, and staff with professionalism and empathy.
• Demonstrated ability to provide high-quality advising support, enrollment support, or student-facing support to diverse college student populations.