Service Manager - Aftermarket

Job Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration to support communities and industries in ecological transformation.

• Understanding project needs for ongoing parts sales and equipment rehabilitation work
• Develop, maintain, and actively update Veolia field service schedule
• Effectively communicate with colleagues, contractors, engineers, and end users on field-related activities
• Drive scheduling activities and ensure project field needs are professionally managed
• Locate and utilize qualified resources to complete field tasks
• Implement strategies to grow field service team members
• Effectively recruit and utilize Veolia verified contracted services
• Oversee operations of field activities
• Ensure all field-related documentation is obtained and added to project files
• Train and mentor field service team members
• Build and maintain effective communications with existing and new clients
• Routinely perform field service-related activities when other members are unavailable
• Troubleshoot complex issues that regularly occur and find productive solutions
• Actively support business development team members
• Drive part sales and rehabilitation opportunities
• Regularly perform equipment inspections and rehabilitation scope of work
• Effectively maintain and manage field service documentation database

• 40‑60% of the time

• Effective communication skills
• Ability to work remotely, as part of a team and independently
• Team management
• Problem‑solving ability
• Customer relations
• Leadership skills
• Organizational efficiency
• Strong water, wastewater aptitude

Veolia is committed to diversity and inclusion, offering competitive compensation and benefits, including:

• Salary range: $86k‑$110k USD (depending on market, experience, and internal equity)
• Medical, Dental, & Vision Insurance starting Day 1
• Life Insurance
• Paid Time Off and Paid Holidays
• Parental Leave
• 401(k) Plan – 3% default contribution, plus matching
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, compensation, and benefits information is accurate as of the date of posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Eligibility: Applicants must be eligible to lawfully work in the U.S. immediately; the employer will not sponsor U.S. work authorization for this opportunity.

Application Process: Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and profiles will be deemed the property of Veolia, and no fee will be due.

EEO Statement: As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.