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Student Account Specialist

Job in Norfolk, Virginia, 23500, USA
Listing for: New River Community College
Full Time, Apprenticeship/Internship position
Listed on 2025-12-01
Job specializations:
  • Finance & Banking
    Accounts Receivable/ Collections
Salary/Wage Range or Industry Benchmark: 36750 USD Yearly USD 36750.00 YEAR
Job Description & How to Apply Below
Position: STUDENT ACCOUNT SPECIALIST

Overview

Position: STUDENT ACCOUNT SPECIALIST

Location:

Norfolk, VA | Department: FINANCE OFFICE | Type:
Classified, Full Time

Posting details indicate an open until filled recruitment for this role with a salary listed as non-negotiable at $36,750.

Responsibilities
  • Ensure due diligence is followed in processing Title IV and Federal Perkins Loan transactions.
  • Reconcile differences monthly and resolve all discrepancies.
  • Perform all University billings and actively follow up to collect the University s receivables.
  • Process refunds and adjustments promptly and accurately.
  • Ensure compliance with University, Federal and State guidelines and regulations.
Qualifications
  • Working knowledge of basic bookkeeping/accounting principles and practices.
  • Working knowledge of office procedures and equipment.
  • Strong verbal and written communication skills.
  • Demonstrated ability to perform detailed work with numerical data and to make arithmetical calculations rapidly and accurately.
  • Demonstrated ability to effectively utilize personal computers, including word processing, spreadsheets, and related software.
  • Demonstrated ability to prepare routine financial reports and statements.
  • Demonstrated ability to analyze fiscal transactions for conformity with applicable procedures and regulations.
  • Demonstrated ability to work effectively with people, under pressure, and to meet deadlines.
Experience and Education
  • Some accounts receivable experience including billing and collecting of past due receivables.
  • Some experience with Federal Perkins Loan Program.
  • Some experience auditing records for accuracy and providing excellent customer service in a high-volume environment.
  • High school diploma or the equivalent, supplemented by bookkeeping or accounting training/education.
Additional Considerations
  • Basic working experience with Federal Perkins Loan Program.
  • Basic working experience auditing records for accuracy and providing excellent customer service in a high-volume environment.
  • Some experience with Banner software.
  • Open until filled; salary details noted above.
Conditions of Employment

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Salary

Annual Salary/Hourly Rate:
Salary non-negotiable $36,750.

Other Information
  • Criminal Background Check:
    The final candidate is required to complete a criminal history check.
  • Equity Statement:
    It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.

    Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
  • Reasonable Accommodation:
    If you require reasonable accommodation, contact the Division of Talent Management and Culture at .
  • Alternative Hiring Process (AHP):
    Applicants with disabilities may apply via the Commonwealth s Alternative Hiring Process. An AHP Letter may be required.

Required Documents:
Resume;
Cover Letter/Letter of Application. Optional:
Yellow Layoff Form, Blue Layoff Card, AHP Letter.

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