Revenue Analyst

4423 Pheasant Ridge Road, Roanoke, Virginia 24014

The Revenue Analyst is responsible for optimizing revenue performance across Harmony’s portfolio through effective pricing oversight, revenue analytics, and rate management. This role partners with Sales, Operations, and Finance to ensure resident pricing decisions align with organizational strategies, maximize revenue opportunities, maintain pricing integrity, and support occupancy objectives.

• Review and approve resident lease proposals before final presentation and execution.
• Validate base rental rates, care charges, community fees, ancillary services fees, and deposits.
• Ensure pricing alignment with approved rate schedules, budget assumptions, and portfolio pricing strategies.
• Review and evaluate requests for discounts, concessions, incentives, and other pricing exceptions.
• Analyze financial impact of pricing decisions and provide recommendations for approval or denial.
• Monitor revenue related activities and escape issues, exceptions, and potential process breakdowns that may impact financial accuracy, resident accounts, or reporting deadlines.
• Demonstrate discretion and professionalism when handling confidential financial records, business information, and resident data.

• Maintain documentation and approval process for pricing exceptions and special rate approvals.
• Ensure resident contracts and financial terms comply with company policies.
• Prepare recurring reports on move-in rates, revenue trends, concession activity, and pricing exceptions.
• Analyze revenue performance against budget and forecast.

• Other duties as assigned

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States. Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family.

We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.