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Emergency Response Dispatcher

Job in Norfolk, Virginia, 23500, USA
Listing for: U.S. Department of the Navy
Full Time position
Listed on 2026-01-12
Job specializations:
  • Government
    Emergency Crisis Mgmt/ Disaster Relief, Government Administration
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: EMERGENCY RESPONSE DISPATCHER

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "

How to Apply

" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Duties
  • You will operate a central computerized phone system console (e.g., multi-line 911 systems, Reverse 911 system, other equivalent communication device) to interpret and relay emergency information.
  • You will evaluate emergency and administrative calls to determine the type of response required (e.g., fire, police, medical).
  • You will use an automated system (e.g., Computer Aided Dispatch [CAD]) to input emergency and non-emergency response data for archive and immediate reference.
  • You will instruct callers on what to do and what not to do before responding units arrive.
Requirements
  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to pass the E-Verify employment verification check. To learn more, visit e-verify.gov.
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement is subject to 5 U.S. Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will need to obtain and maintain an interim and/or final security clearance prior to duty. Failure to do so may result in withdrawal of the job offer or removal.
  • This position is considered Key/Emergency-Essential. You will be required to support combat operations or essential systems immediately and continuously.
  • You will need to obtain and maintain certifications in Telecommunicator 1, CPR, APCO or IAED EMD, DoD HAZMAT Awareness, and communications training officer (CTO).
  • You will need to obtain and maintain a current CIC/NCIC/OPENFOX operator certification.
  • You will be required to complete the RDC Training Program, including classroom and On-The-Job Training (OJT).
  • You must pass a pre-appointment physical examination.
  • As part of medical surveillance, periodic medical examinations will be required to ensure your medical fitness for work involving high stress.
Qualifications

Your resume must demonstrate at least one year of general experience at or equivalent to the GS-03 grade level in the Federal service or equivalent experience in the private or public sector, showing progressively responsible clerical or office work that indicates the ability to acquire the necessary knowledge and skills for this position. This information must be supported in your resume to be considered.

Additional qualification details are available at the Office of Personnel Management website: https://(Use the "Apply for this Job" box below).-Standards

Experience includes paid, unpaid, and volunteer work, such as through National Service programs (e.g., professional, philanthropic, religious, community, student, social). Volunteer work helps develop key skills and provides valuable experience relevant to this role.

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