Executive Director Business Operations

Executive Director Business Operations – Sentara Health

Virginia Beach, VA
Shift: First (Days)

USD $ – $

The Executive Director Business Operations is responsible for the strategic planning, coordination and direction of physician service strategic business units across two hospitals and fourteen practices. This role partners with Sentara’s Medical Specialties divisions—including Pulmonary Clinical Care, Infectious Disease, and Neurology—to lead over 160 providers and 80 staff members.

• Oversee all business operations of all responsibility areas and activities related to future growth of the Neurology, PCCM, and .
• Maximize value and growth through strategy execution that drives efficiency, quality, patient experience, and health outcomes, aligned with Health System and Health Plan needs.
• Develop operational strategies to address productivity, operational performance, staff retention, and patient satisfaction.
• Ensure appropriate prioritization and resource management to fulfill strategic objectives specific to specialty and market needs.
• Define, plan, develop, implement, and oversee programs and systems to guide and attain the goals of the Ambulatory Services Division and Sentara Healthcare.
• Exhibit strong communication, presentation, and listening skills to ensure facility‑wide collaboration and coordination, especially with physicians, employees, and the community.
• Maintain positive employee relations and trust through communication, education, consistency, and dependability.
• Establish trust and lead key initiatives and strategies to continually improve the quality and level of services provided.

• Bachelor’s Degree (Required)
• Master’s Degree (Preferred)
• Eight years of Business Unit Director experience (Required)

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401(k)/403(b) with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus opportunity for eligible employees

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging are guiding principles of the organization to ensure its workforce reflects the communities it serves.

Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.