QDDP Disability Services Case Manager

Summary of Responsibilities

Under the direction of the Clinician Supervisor and within the limitations of Agency policy, the position is responsible for the following:

• Write, track, and amend individual service plans for up to 15 individuals receiving services.
• Work closely with Community Services Boards’ Support Coordinators, individuals, and biological families to develop the most appropriate plan for the individual; attend treatment team meetings.
• Monitor home compliance with all requirements, including documentation, human rights, and compliance with the service plan.
• Maintain client and sponsor documentation in accordance with program and state requirements.
• Assist in planning and implementing social activities for families and individuals. Attend all scheduled social activities.
• Assist in recruiting family homes and completing sponsor and client intake.
• Assist in marketing program to CSB’s, disability advocacy organizations and other individuals and organizations in the community.
• Assist in training Sponsored Home providers.
• Provide technical assistance to families regarding implementation of Individualized Services Plan.
• Arrange to be on-call for assigned caseload in case of Sponsored Home emergency.

• Human Services Degreed;
  Qualified Developmental Disabilities Professional (QDDP) with a minimum of 2 years' experience with the DD population OR a minimum of (6) years' experience in a QDDP capacity working with adults.
• Minimum 1 year experience in writing and maintaining service plans as well as knowledge of Licensure requirements and a demonstrated ability to meet assigned deadlines for work completion.
• Strong interpersonal skills with the ability to communicate effectively and professionally with a variety of people.
• Excellent oral and written communication skills.
• Knowledge of community resources available for individuals with cognitive impairments.
• Strong demonstrated knowledge of Human Rights and ability to effectively assist clients with self-advocacy.
• Knowledge of Trauma Informed Care principles.
• Strong attention to detail and ability to work under pressure.
• Strong computer skills including Word, Excel, and Outlook. Familiarity with Therap EHR preferred.
• Must have a valid driver’s license, have transportation available, and be able to complete home visits for assigned case load.
• Must have and maintain a working cell phone and home internet.
• Must meet all background check and training requirements within 30 days of hire date, as well as ongoing recertification or new training requirements.
• Network of personal contacts in the Tidewater intellectual/developmental disability community a plus.