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Guest Services Leader: Front Office Excellence

Job in Norfolk, Virginia, 23500, USA
Listing for: Autograph Collection
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 70000 - 75000 USD Yearly USD 70000.00 75000.00 YEAR
Job Description & How to Apply Below

Autograph Collection in Norfolk, VA is seeking a Director of Guest Services to oversee front office operations and drive guest satisfaction. You will lead the front desk, reservations, PBX, concierge and valet teams, while ensuring brand standards and profitability.

The ideal candidate has 3+ years of managerial experience in guest services, a relevant associate degree or equivalent, and may speak Spanish. This on-site, full-time role offers competitive pay and comprehensive benefits.

Consider building your career as a Guest Services Leader:
Front Office Excellence at Autograph Collection.

The following opening is for a Guest Services Leader:
Front Office Excellence with Autograph Collection.

Our group is growing, and we are hiring a Guest Services Leader:
Front Office Excellence in Norfolk, VA, United States.

This opening is for the Guest Services Leader:
Front Office Excellence role at Autograph Collection.

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